Going paperless with OneNote

OneNote

Over the weekend, I presented at a professional development event in Chennai – Perspectives in Business English Training – hosted by ELTAI BESIG and Ethiraj College. We had Evan Frendo from IATEFL BESIG as our keynote speaker. Here’s a summary of my presentation on going paperless with OneNote.


I started exploring OneNote a few years ago in response to some conclusions I arrived at after reflecting on my ESP courses.

  • We use too much paper in Business English and ESP courses: the difference between the volume of paper handouts we use and the amount of paper that’s used in a large digitally driven organisation has only become more pronounced over the years. I recall walking past a series of meeting rooms with glass walls to the one that I was training in at the end of the corridor for an in-company workshop. All the other rooms were filled with people busy on their laptops, smartphones and at the whiteboard. I don’t think there was a single piece of paper in any of them. My room was the only one swamped by paper handouts.
  • Our courses don’t reflect the realities of the workplace and workplace communication: whether it’s in terms of the amount of paper we use, or the limited way in which we use technology, Business English and ESP courses are often divorced from how communication occurs in the workplace. Evan Frendo in a BESIG webinar once spoke about the tendency for teachers to ask students to stand and deliver presentations when the great majority of presentations at work are delivered sitting down and often over the phone.
  • Even millenials or digital natives need support with using technology meaningfully and resourcefully at work: we assume that young people are on top of tech. This isn’t necessarily true particularly when it comes to mapping the affordances of digital tools that are available at work to their communicative needs.
  • Texts within courses and training programs don’t reflect the multimodal nature of texts at work: coursebook texts are quite different than the range of texts that working professionals encounter which include multiple genres within a single text type, data, images, infographics, video, audio, hyperlinks, embedded social media, all of which are underscored by intertextuality (how texts connect and speak to each other).
  • Written tasks at work are often collaborative but written tasks in the classroom are usually done individually: I can’t generalize and say this is true for everyone. Certainly, when I think of a typical email writing task on my courses, I don’t usually set it up as pair or group work. But even emails are often written collaboratively by teams in meetings – not to mention other sorts of documents such as presentations, proposals and reports which often have multiple authors.

But it was a specific event that led me to OneNote. Four years ago, I was teaching a course that focused on improving communication in meetings and it also included some on-the-job coaching. One of the outcomes we focused on was getting learners to produce useful minutes/notes during the meeting. I got them to watch a lot of videos and participate in simulations, and write up minutes on flipcharts with colourful markers. By the end of the course, the walls of the room were covered with rainbow coloured ‘minutes’ in large writing. I was feeling very pleased with myself.

Later that week I found myself observing a meeting with three of these learners. It also included some attendees who’d joined in telephonically as well as a client who’d been dialed in. Interestingly, all three of my learners were taking notes in different ways. The first was using the Notepad application on his laptop. Notepad has no text wrap or formatting so he was essentially writing one long sentence across his screen. The second learner had an Outlook message open and he was typing the notes directly as an email. He even had all the attendees’ and the client’s email addresses filled in the To: field; presumably to send the notes the minute the meeting got over. The third learner didn’t have his laptop with him. Instead, he was writing in a physical notebook. Halfway through the meeting, the second learner suddenly put up his hands and started to apologise profusely – he’d accidentally sent the email with half-written barely understandable notes to everyone. He then went to his Sent items folder and opened the message, and started writing in it again! And all this while, his colleagues continued to make their own notes and the other virtual attendees were conceivably making their own notes.

I saw a need and a opportunity – and a definite gap in the way I was approaching course design and delivery. I needed to

  • Make in-class tasks more authentic
  • Mirror real life tech use
  • Build digital literacy along with language and soft skills
  • Allow for collaboration
  • Reflect the multimodal nature of work.

My research took me to OneNote, a relatively unknown application in the Microsoft suite. OneNote comes bundled with Microsoft Office which means a lot of people already have access to a licensed version without realising it. It’s certainly on most work systems that have Microsoft Office. OneNote also has a free app for mobiles and tablets although it restricts you to a maximum of 500 notes.

Initially, I only focused on getting my learners to use OneNote to take meeting notes. But I soon discovered what a versatile tool it is. It lets you record audio, draw, research, organise, and collaborate among other things. One of my favourite features is Insert stickers which lets you personalize stickers and use them to give quick feedback for written work. I also like the web-clipper which is a button that gets added to your browser and is an easy way to collect links, articles etc. This can be really useful for web quests with a bit of learner training. The best part is that it’s easy to share a Notebook with your learners and get them to work collaboratively on it either using the OneNote mobile app or on their laptops.

You’ll find more ideas in this presentation which is a slightly modified version of the slides I used for the session.

OneNote also has an additional Class Notebook add-in which is specifically designed for education with lots of useful tools. Unfortunately, this version is only available for people who have Microsoft Office for Education which in turn is only available to those in the formal education sector.

Advertisements

Jigsaw caselet | A QR code activity

qr-code

My learners often get bored with traditional text-based case studies. Presenting it as a jigsaw task explored using QR codes is one way of making it more engaging.


Objectives

  • Transform staid case studies into active, jigsaw tasks

Materials

  • Printed QR codes which you can stick around your classroom using Blu-tac or similar
  • Focus questions
  • Learners will need to have downloaded a QR code reader on their smartphones

Prep

  • Select a case study that you can condense into a caselet narrated preferably from different perspectives. For example, if the caselet involves a manager and her team member, chunk it so you have 4 bits of information from the manager’s side and four from her team members. Eight is a good number in terms of chunks for this exercise.
  • Copy-paste each chunk into a QR generator (I like using QRstuff). Select plain text from the panel on the left and paste the text into field. Download the QR code that’s generated.
  • Print the QR codes. I prefer to use coloured paper so they’re easier for learners to find.
  • Prepare some focus questions that learners will answer incrementally at they uncover the text in the QR codes.
  • Stick the QR codes randomly around the classroom.

Procedure

  • Signpost your focus questions and tell learners that the answers are hidden within the QR codes posted around the room.
  • Learners work in pairs to scan the QR codes and analyse bits of the caselet.
  • They need to answer a question after scanning and reading an odd number of QR codes (for example after the first QR code, the third one, the fifth one, and the seventh one). Make sure they write their answers down.

Debrief

  • Ask learners to share their reaction to the caselet. How did their perception of the issue change as they uncovered the perspectives of the people involved and got a fuller picture?
  • How do the different ‘agents’ feel?
  • How might this relate to their own work?
  • Get learners to discuss other context-specific questions based on the caselet.

Example

The caselet I’ve used is adapted from Bob Dignen’s session on Leading International Projects at the recent BESIG Annual Conference in Munich.

Focus questions

  • After scanning one QR code: What do you think is happening?
  • After scanning three QR codes: Who is at fault? Why?
  • After scanning five QR codes: What should be done to resolve the issue?
  • After scanning seven QR codes: How could this situation have been avoided?

Image attribution: QR_Code_in_HandCropped by @GwynethJones -The Daring Librarian!  | Flickr | CC BY-NC-SA 2.0

Facilitating the development of a credible business-like persona | Conference talk summary

sylvie-donna

This was one of the simulcast talks from day one of the IATEFL BESIG 2016 annual conference in Munich. The speaker, Sylvie Donna, happened to headline my Delta Module 3 submission and why ever not – she’s so eminently quotable with respect to all things BE.

Her session yesterday was really rich and full of recommendations that some might frown at or find controversial. Donna argued that just as different business people have different business personas, we ought to help our learners develop an appropriate English-speaking personality. She asserted that our personalities differ when we shift between languages, providing her own example of how she exhibits varying behaviours and personality attributes in Japanese, English, German and French.

I know it seems a bit wacky but to her credit, she did support what she was saying with research. She suggested that there are prosodic differences between speakers (intonation, stress, rhythm, tone of voice, use of silence) and word choice; and that perhaps learners of English haven’t thought through how the use of these attributes in English may lead them to be perceived. Donna correlated this with what Silvana Richardson spoke about when she said that the goal was no longer near-native competence but pluralingual identity.

Some of the examples she presented of high competency learners being unaware of their persona in English included a Japanese student who spoke too directly only using simple forms such as imperatives; a German student who used ‘like’ far too frequently; and a Korean student who reckoned he’d developed an American persona but was actually completely unintelligible.

I think what Donna is proposing isn’t that learners ought to change their personality when using English. In fact, she presented research that she was horrified about where Chinese learners seemed to think that acquiring English required them to acquire a new culture and personality. She’s suggesting that learners may subconsciously project a very different persona in English as opposed to L1 and they may unaware of the unintended consequences of this persona.

In terms of how this could happen, Donna recommends a focus on the length of utterances, the use of lexis (level of formality, choice of words associated with specific socio-cultural groups) and features such as comment clauses, interjections and tag questions.

She also shared some awareness raising activities:

Activity 1: Visualisation

Visualise three people:

  1. one you think is similar to you
  2. one who is different in a good way
  3. one who is very different in a bad way

How does each person speak?

Follow up: Find an audio or video clip of each person

Activity 2: Word-association

Think of a situation for each phrase. Role play mini-dialogue for some or all the phrases:

  • perennial problem
  • absolutely wicked
  • you ain’t seen nothing yet
  • considering this from another point of view
  • I need to know
  • Would you consider

How does your accent or intonation change each time? What about other prosodic features (volume, pitch, speed of delivery)

Activity 3: Draw some pictures

  • the person you were when you were 13
  • the person you were at 21
  • the person you are now

Add some words and ideas in a mindmap of how you used to speak at these ages

Activity 4: Linguistic analysis

Record clips from a few soap operas/comedy series/films

Identify some of the key linguistic features. Look for:

  • prosodic features
  • body language
  • level of formality of the words
  • standard or non-standard forms used (slang, dialect?)
  • use of comment clauses (you know) or fillers (er, like)
  • sentence length

Activity 5: Sorry wasn’t paying attention for this one

Activity 6: Mindmap in L1

Draw a mindmap/diagram representing yourself.

  • Is there anything you would feel embarrassed to say?
  • Is there any language you would definitely not use?
  • How do you feel about swearing?
  • How do you feel about using slang or very colloquial language?
  • How do you feel about using language associated with a particular region or variety of English (not dialect)?
  • What impression do you want to make when you speak?

Activity 7: Vocabulary notebook

  • How do business associates you admire speak? (Record specific instances of remembered or observed speech)
  • How do they ‘do’ small talk?
  • How do they negotiate? Which specific phrases do they use?
  • How do they write emails? Keep some examples in a folder.
  • Review the notebook before meeting anyone or emailing.
  • Add to the notebook on an ongoing basis.

While I don’t think this concept is completely there yet, Donna is definitely on to something. Several years ago, I was asked to work with an Indian manager whose boss felt he was not very effective when presenting to and speaking with senior stakeholders from the US. Having worked with him over a few months, I knew the issue wasn’t language. It was something else that I couldn’t articulate at the time. I often found myself focusing on prosodic features while coaching him although in my mind I was thinking that this might have been snake oil because what he needed was to be perceived as more dynamic and engaging. I have experienced similar situations with others as well. I have also recommended activity 7 to my learners although I’m not sure how many of them have ever followed through on it.

Lots of food for thought in this talk. If you’re unfamiliar with Sylvie Donna, you might want to look up her seminal book on Business English.

 

Upcoming webinars for ELT educators | Nov – Dec 2015

Stop snoozin … start learnin

Webinar snooze

I was a little caught up and missed creating a list for October but here are all the free webinars I found trawling the net and should keep us engaged till Christmas. There’s an exciting line up of IATEFL SIG webinars in November as well as the Macmillan Online Conference. I’m really looking forward to Laura Patsko’s webinar on helping learners understand a variety of native and non-native accents.

NB: An * means that you need to register for the webinar. A # indicates that it’s a plug for a coursebook or online platform or some such. Both the Tutela & Cambridge English Teacher sites require users to sign up for accounts. Not all Cambridge English Teacher webinars are available to free users. So even though you’ve registered, if you don’t pay an annual subscription, it won’t allow you to register your interest for a particular webinar. 

Let me know if I’ve missed any. 

——————————————————————

Novembe

December 

Happy webinaring!

Upcoming webinars for ELT educators | Aug – Sep 2015

People have been asking me how I get time to attend as many online events as I do. Lately though, I’ve hardly attended any. It might be a case of ‘nazar’ (evil eye) as we say in Hindi or just that I am currently (and happily) preoccupied with interesting work assignments and projects.

There doesn’t seem to be much happening with the usual ELT webinar hosts over the next two months. Do let me know if you spot any other events that ought to be included in this list. Happy learning!

An asterisk (*) indicates that the event requires prior registration. A (+) means that it’s probably a plug for a coursebook or some such.

August

September

iTDi summer intensive sessions

  • Being Affective is Truly Effective! | Juan Uribe | Jul 31, 0800 GMT
  • Correct Me If I’m Wrong | Scott Thornbury | Aug 1, 1400 GMT
  • Teaching for the 21st Century, and beyond | Barbara Sakamoto, Aug 2, 1300 GMT
  • A Journey into the World of ELT Methods | Alexandra Chistyakova, Aug 2, 1500 GMT
  • Fake it till you Make it | Barbi Bujtas | Aug 3, 1300 GMT
  • Be Different! | Theodora Papapanagiotou | Aug 3, 1500 GMT

and many, many more all the way till Aug 10!

Image attribution: Introducción al SEO para tiendas online en CAMON Alicante – Obra Social CAM by CAMON | CC BY-NC-SA 2.0

Personalised learning programmes | A BESIG workshop summary in 3 activities

Last weekend’s BESIG workshop, facilitated by David Petrie, was titled Personalised learning programmes – a pick and choose approach. David touched on issues such as personalised learning, differentiated instruction and teaching the student instead of the lesson. Towards the end of the webinar, he shared three activities for using students as resources and offering personalised learning:

1. Office modals 

Ask Ss to make three lists:

  • Things my boss makes me do
  • Things I think it’s important to do
  • Things it would be a good idea to do around here.

Personalised learning

Ss explore the items in these lists by reframing them using some suggested modals.

2. Office gossip

Ask Ss to work in pairs to share some hopefully innocuous gossip. Then put Ss into new pairs and have them share the gossip they heard using reported speech.

3. The meatloaf game 

Ask Ss to write down ten things that are a part of their job role that they like doing and ten things that they hate. They should write each item on separate piece of paper. I think ten’s a bit much for even a medium sized class – five might be more manageable. 

Have Ss crumple the chits and play snowball fight with each other. Call time after a minute and have them collect chits so they are all equally distributed. Ss spend a couple of minutes reading through the chits – there’ll probably be some items that they dislike doing. They should negotiate with other Ss to trade job responsibilities so they have a list of things that they more or less like doing.

Techtip: Appgesyer 

David, like many of us, uses Google Forms to collect data during the needs analysis phase. He suggests distributing the form through a web app so it can be accessed easily on mobiles using a tool called Appgeyser which reformulates your web-content for the mobile device (Here’s an example he’s created). I’m not sure I see the point of doing this. Google Forms accessed via a normal mobile browser seems to display content fairly well and it makes sense to pin a web-app to the user’s mobile screen only if you want her to repeatedly access the link. David uses QR codes to share the Appgeyser URL (but you could do this with a normal URL as well) and Appgeyser offers a short URL. I see two issues with this: QR codes cause more problems than they solve especially when Ss are expected to use their own devices (and they’ve really not taken off in India); and the Appgeyser short URL is really not very short and would benefit from additional shortening using Goo.gl.  Appgeyser is worth exploring but I think there are far simpler and more efficient ways of distributing surveys created in Google Forms.

References

Upcoming webinars for ELT educators | Jun – Jul 2015

It’s been an insanely hot summer in India this year with temperatures hitting a roasting 48 in parts of the north. Thankfully, things are a bit more reasonable where I live on the coast although the humidity is still suffocating. And what better way to bring in the monsoon than with a nice little bunch of webinars. Do let me know if you spot any online events that ought to be included in this list. Happy webinaring!

An asterisk (*) indicates that the event requires prior registration. A (+) means that it’s probably a plug for a coursebook or some such.

elt WEBINARS

1. Cambridge English Empower: bringing learning-oriented assessment into the classroom | Stephanie Dimond-Bayir & Sarah Unsworth | Cambridge English Language Assessment | June 3, 1000 & 1400 BST*+

2. Personalised Learning Programs – a pick and choose approach | David Petrie | IATEFL BEsig | Jun 7, 1500 BST

3. #FlashmobELT: activities from classrooms around the world | Anna Loseva | BELTA | Jun 7, 1600 CET

4. An introduction to the Oxford Young Learners Placement Test | Hannah Ball | Oxford | Jun 9, 1000 & 1500 BST*+

5. Peer observation – how can we make it work? | Andy Hockley | IATEFL LAMSIG | Jun 10, 1200 BST

6. Exam classes: creating order out of chaos | Roy Norris | Macmillan | Jun 10, 1500 BST*

7. Where have all our textbooks gone? | Maria J Garcia San Martin | IATEFL YLT | Jun 10, 1600 BST

8. Tackling Native Speaker Favouritism Head On – PD and Classroom Ideas | BrazTESOL | June 12, 1200 EDT 

9. Planning a successful blended ESP course | Jeremy Day | IATEFL ESP | Jun 13, 1500 BST

10. Nativeness – a feather in your cap for language teaching? | James Beddington | TEFL Equity Advocates | Jun 14, 1700 CET

11. Developing functional language skills for Cambridge English: Key for Schools | Rachel Harding & Coreen Doherty | Cambridge English Language Assessment | Jun 15, 1400 & Jun 17, 1000 BST*+

12. Creating Creative Teachers | Marisa Constantinides | British Council | Jun 17 1900 EEST (2030 IST)*

13. Children’s apps you can trust | Tracy Dumais | British Council | Jun 18, 1200 BST

14. Teaching with Technology | EnglishOnline | Jun 19, 1900 CDT or Jun 20, 1000 CDT

15. Peer Interaction in the Foreign Language Classroom | Jenefer Philp | Oxford | Jun 24, 1530 BST & Jun 25, 1130 BST

16. Creativity in Teaching and Learning | British Council Seminars | Jun 24, 1730 – 2030 BST*

17. Self-publishing ELT Materials | Dorothy Zemach | IATEFL | Jun 27, 1500 BST

18. Life Skills Special | Emma Sue Prince| Macmillan | Jul 1, 1500 BST*

19. Business storytelling: Helping learners to create memorable stories | Dana Poklepovic | IATEFL BEsig | Jul 5,1500 BST

20. Issues and dilemmas in designing assessments and marking criteria for a module on MA in Professional Language and Intercultural Studies | Judith Hanks | IATEFL Testing Evaluation & Assessment | Jul 8, 1700 BST

21. Assessing reading comprehension with tips for classroom practice | Ivana Vidakovic & Nancy Sneddon | Cambridge English Language Assessment | Jul 13, 1400 & Jul 15, 1000 BST*

22. Creativity in the language classroom | Nik Peachey | British Council | Jul 16, 2100 BST*

23. Published Resources vs. Teaching Unplugged | Andrew Dilger | Oxford | Jul 23, 1100 & 1430 BST*

24. Managing YL Centres – essential training and preparation | Lou McLaughlin | IATEFL YLT | Jul 26, 1500 BST

Image attribution: I’m A Mac by Alec Couros | Flickr | CC BY-NC-SA 2.0