I did a 10×10 (10 slides over 10 minutes) presentation at yesterday’s EFLtalks Business event. It was a lot of fun and some of the other speakers were very interesting. I particularly enjoyed Rob Szabo and Pete Sharma’s talks.
I talked about how I use a news aggregator app called Feedly with Business English and ESP learners. I work with a lot of professionals from technology and consulting organisations in India. A recurring need they experience is engaging in small talk with their global stakeholders because their conversations tend to be extremely transactional – focused almost solely on project deliverables.
The EFL perception of small talk is that it’s about things like the weather and the weekend. But in business in general and in consulting in particular, small talk is often about what’s happening in your industry. It’s an opportunity to demonstrate your credibility and expertise, develop a good working relationship and potentially deepen customer accounts because you might be able to cross-sell services in future. So, there are clearly benefits to this kind of small talk to both the individual and the organisation.
My learners find talking about what’s happening in their industry and the business world challenging because they rarely read. Continuing professional development doesn’t exist and information flows in a top down manner in training programmes and through communication from leadership. They’re often subscribed to role-based emails that curate articles but these tend to be full of internal thought leadership (read propaganda) which can give people a flawed view of developments in their sector.
Feedly aggregates updates from different sites. So once you’ve done the initial legwork of populating and organising your ‘feeds’, it becomes an easy way of reviewing what’s happening in your industry as well as parallel sectors. In this presentation, I’ve suggested some activities using Feedly which mirror the sorts of tasks people do at work. By incorporating tasks that get learners to use Feedly on their phones or laptops, they develop the habit of staying on top what’s happening in the business world in a way that’s quick and efficient.
Here’s a slightly modified version of the presentation I used for the EFLTalks Business event.